RESERVATION POLICY:
To schedule a reservation, a credit card must be on file. Please ensure that you arrive at least 10 minutes prior to your scheduled salon treatments. We make every effort to start and end services on time as a courtesy to our next guests. As part of our commitment to providing excellent service, we will attempt to confirm all appointments via text messaging and phone calls. Feel free to contact us before your appointment to confirm details, ask questions, or discuss any concerns.
TARDINESS POLICY:
We understand that unforeseen circumstances may cause you to arrive late. However, depending on the situation, we may need to adjust or reschedule your service accordingly.
LATE CANCELLATIONS or NO-SHOWS POLICY:
Late Cancellations: For cancellations made with less than 24 hours' notice, a fee of 50% of the total service cost will be charged.
No-Shows: In the event of a no-show, where the client does not show up for their scheduled appointment without any prior notice, a cancellation fee of 100% of the total service cost will be charged.
This fee is necessary to cover the costs incurred by our staff and the lost opportunity to accommodate other clients during that time. We understand that unforeseen circumstances may arise, and we will do our best accommodate reasonable exceptions.
PRICING POLICY:
As we continuously strive to bring you the latest services and offerings, please note that prices and services are subject to change without prior notice. Although we make every effort to keep our website updated, there may be occasional discrepancies.
GRATUITY POLICY:
Please note that gratuities are not included in the prices listed. We are unable to accept gratuity payments via credit cards.
Cash, checks, and Venmo are accepted forms of gratuity.
OUR SERVICE GUARANTEE:
We are committed to your satisfaction with your experience at Studio 6a Salon. If, for any reason, you are not completely satisfied, please let us know at the time of service or within 24 hours after your visit. We are happy to schedule a redo service within 7 days of the original appointment with the same stylist. If the original stylist is unavailable or you feel more comfortable with another service provider, we will make arrangements accordingly.
FORMS OF PAYMENT:
We reserve the right to change prices and services at any time without notification. Studio 6a Salon accepts Visa, Master Card, Discover, Studio6a Salon gift cards, cash, and personal checks (existing clients only). We do not accept American Express. A $35 fee will be assessed for any returned checks.
REFUND POLICY:
All service sales are non-refundable, nail polishes and gift card sales are final sale.
Product returns must be within 14 days of purchase for cash return. All other returns must be made within 30 days for an exchange or salon credit..
All hairbrushes, hair tools, and special-order sales are final.
RIGHT TO REFUSE:
Studio 6a reserves the right to refuse service to anyone demonstrating inappropriate behavior to any of our staff members.
CONFIDENTIALITY AND PRIVACY POLICY:
We do believe that every client has the right to privacy and confidentiality.
Client lists and email lists are confidential. We do not share our client lists with outside companies.
REFER A FRIEND:
We believe that a referral is the best compliment that you could give us. When you refer a friend to our salon on their first appointment if they say you referred them, they will receive $10 off services under $49 and $20 off $50+. You will then receive an email with a coupon with the same discount amount.
PERSONAL ITEMS
Studio 6a Salon is not responsible for any lost stolen or damaged personal items. We provide capes for guests to wear during color services to protect valuable clothing. We have lost and found but all items are disposed of at the end of each week.
HEAD LICE
It is against Studio 6a Salon and the Cuyahoga Board of Health to perform services on clients with headlice. If a client has been diagnosed with head lice while receiving a service in the salon, we would not be able to complete the service the same day. We would be able to complete the service within 48 hours once the head lice treatment is completed.
WIGS FOR KIDS
Studio 6a Salon offers a complimentary haircut in support of Wigs for Kids with Level 1 or Associates. To receive this service complimentary the client must donate at least 12 inches of healthy hair and we encourage you to donate 14+ inches of hair; more length you donate, the more impact you will make., Please logon to www.wigsforkids.com to fill out the online for to receive the barcode for the donation of hair.
PRIVACY
Registration Privacy Statement
Studio 6a Salon is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Studio 6a Salon Web site and governs data collection and usage. By using the Studio 6a Salon website, you consent to the data practices described in this statement.
Collection of your Personal Information
Studio 6a Salon collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Studio 6a Salon also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Studio 6a Salon. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Studio 6a Salon for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Studio 6a Salon Web site www.studio6a.com.
Use of your Personal Information
Studio 6a Salon collects and uses your personal information to operate the Studio 6a Salon Web site and deliver the services you have requested. Studio 6a Salon also uses your personally identifiable information to inform you of other products
To schedule a reservation, a credit card must be on file. Please ensure that you arrive at least 10 minutes prior to your scheduled salon treatments. We make every effort to start and end services on time as a courtesy to our next guests. As part of our commitment to providing excellent service, we will attempt to confirm all appointments via text messaging and phone calls. Feel free to contact us before your appointment to confirm details, ask questions, or discuss any concerns.
TARDINESS POLICY:
We understand that unforeseen circumstances may cause you to arrive late. However, depending on the situation, we may need to adjust or reschedule your service accordingly.
LATE CANCELLATIONS or NO-SHOWS POLICY:
Late Cancellations: For cancellations made with less than 24 hours' notice, a fee of 50% of the total service cost will be charged.
No-Shows: In the event of a no-show, where the client does not show up for their scheduled appointment without any prior notice, a cancellation fee of 100% of the total service cost will be charged.
This fee is necessary to cover the costs incurred by our staff and the lost opportunity to accommodate other clients during that time. We understand that unforeseen circumstances may arise, and we will do our best accommodate reasonable exceptions.
PRICING POLICY:
As we continuously strive to bring you the latest services and offerings, please note that prices and services are subject to change without prior notice. Although we make every effort to keep our website updated, there may be occasional discrepancies.
GRATUITY POLICY:
Please note that gratuities are not included in the prices listed. We are unable to accept gratuity payments via credit cards.
Cash, checks, and Venmo are accepted forms of gratuity.
OUR SERVICE GUARANTEE:
We are committed to your satisfaction with your experience at Studio 6a Salon. If, for any reason, you are not completely satisfied, please let us know at the time of service or within 24 hours after your visit. We are happy to schedule a redo service within 7 days of the original appointment with the same stylist. If the original stylist is unavailable or you feel more comfortable with another service provider, we will make arrangements accordingly.
FORMS OF PAYMENT:
We reserve the right to change prices and services at any time without notification. Studio 6a Salon accepts Visa, Master Card, Discover, Studio6a Salon gift cards, cash, and personal checks (existing clients only). We do not accept American Express. A $35 fee will be assessed for any returned checks.
REFUND POLICY:
All service sales are non-refundable, nail polishes and gift card sales are final sale.
Product returns must be within 14 days of purchase for cash return. All other returns must be made within 30 days for an exchange or salon credit..
All hairbrushes, hair tools, and special-order sales are final.
RIGHT TO REFUSE:
Studio 6a reserves the right to refuse service to anyone demonstrating inappropriate behavior to any of our staff members.
CONFIDENTIALITY AND PRIVACY POLICY:
We do believe that every client has the right to privacy and confidentiality.
Client lists and email lists are confidential. We do not share our client lists with outside companies.
REFER A FRIEND:
We believe that a referral is the best compliment that you could give us. When you refer a friend to our salon on their first appointment if they say you referred them, they will receive $10 off services under $49 and $20 off $50+. You will then receive an email with a coupon with the same discount amount.
PERSONAL ITEMS
Studio 6a Salon is not responsible for any lost stolen or damaged personal items. We provide capes for guests to wear during color services to protect valuable clothing. We have lost and found but all items are disposed of at the end of each week.
HEAD LICE
It is against Studio 6a Salon and the Cuyahoga Board of Health to perform services on clients with headlice. If a client has been diagnosed with head lice while receiving a service in the salon, we would not be able to complete the service the same day. We would be able to complete the service within 48 hours once the head lice treatment is completed.
WIGS FOR KIDS
Studio 6a Salon offers a complimentary haircut in support of Wigs for Kids with Level 1 or Associates. To receive this service complimentary the client must donate at least 12 inches of healthy hair and we encourage you to donate 14+ inches of hair; more length you donate, the more impact you will make., Please logon to www.wigsforkids.com to fill out the online for to receive the barcode for the donation of hair.
PRIVACY
Registration Privacy Statement
Studio 6a Salon is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Studio 6a Salon Web site and governs data collection and usage. By using the Studio 6a Salon website, you consent to the data practices described in this statement.
Collection of your Personal Information
Studio 6a Salon collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Studio 6a Salon also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Studio 6a Salon. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Studio 6a Salon for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Studio 6a Salon Web site www.studio6a.com.
Use of your Personal Information
Studio 6a Salon collects and uses your personal information to operate the Studio 6a Salon Web site and deliver the services you have requested. Studio 6a Salon also uses your personally identifiable information to inform you of other products
